Service Dog FAQs

Service dogs can be denied access to public places under two circumstances:

• If the dog is out of control and the handler cannot effectively manage its behavior. For instance, if the dog is barking excessively, acting aggressively, or otherwise posing a threat or nuisance to others.
• If the dog is not housebroken, meaning it cannot reliably control its bathroom needs in public spaces.

Service dogs must be individually trained to perform specific tasks directly related to their handler’s disability, such as retrieving items, guiding through crowds, or alerting to medical conditions. Beyond task training, they must be well-behaved, calm, and able to focus in public without posing a threat or disruption. While there’s no official certification required under federal law, proper training is essential to ensure a service dog can reliably assist its handler and navigate public spaces safely.

A psychiatric service dog (PSD) is a specially trained assistance animal that performs specific tasks for individuals living with mental health conditions. These tasks are directly related to the handler’s disability and help mitigate its symptoms. People with diagnoses such as depression, anxiety disorders, PTSD, OCD, autism, bipolar disorder, social disorders (like agoraphobia or claustrophobia), schizophrenia, and more may benefit from a PSD. These dogs can provide tactile stimulation and pressure therapy, helping to ground their handler and offer therapeutic distraction. For example, a psychiatric service dog might apply gentle pressure to their handler’s chest or lap to promote emotional regulation and bring calm during moments of distress. Get your PSD here

The cost of a service dog can vary widely, often ranging from $15,000 to $50,000 or more, depending on the type of tasks the dog is trained to perform and the organization providing the training. This price includes expenses like breeding, intensive training, veterinary care, and ongoing support. While some nonprofits help reduce or cover these costs for individuals with disabilities, it’s important to plan for additional expenses such as food, regular vet visits, and equipment over the dog’s lifetime. People can always purchase dogs and train them by themselves, and adopting dogs from shelters is another great alternative. There are many success stories of shelter dogs who successfully trained as service dogs.

An emotional support animal (ESA), sometimes called a companion animal, is a pet that provides comfort and emotional support to its owner simply through its presence. Unlike service dogs, ESAs are not trained to perform specific tasks related to a disability, but they help reduce feelings of stress, anxiety, or loneliness by offering companionship and emotional stability. Only a licensed professional (such as a mental health specialist, therapist, counselor, or primary care physician) can designate a pet as an emotional support animal after conducting a thorough psychological evaluation of the individual seeking support, and prescribing them as part of a patient’s treatment plan. Get your ESA here

Service animals are specially trained assistance animals that perform specific tasks to help individuals manage their disabilities and navigate daily life safely and independently. In contrast, emotional support animals (ESAs) provide comfort and emotional stability simply through their presence, without being trained to perform particular tasks related to a disability.
Under the Americans with Disabilities Act (ADA), only dogs (and in rare cases, miniature horses) qualify as service animals. Emotional support animals, however, must be prescribed by a licensed medical or mental health professional, and many different types of animals can serve as ESAs, including dogs, cats, rabbits, and more. Unlike service animals, ESAs do not have the same public access rights but can qualify for housing accommodations under laws like the Fair Housing Act.

A service dog is specially trained to perform specific tasks that help an individual manage a disability, giving their handler greater independence and support in daily life. In contrast, a therapy animal provides comfort and emotional support to many people in settings like hospitals, schools, or nursing homes but is not trained to assist a specific person with a disability. While service dogs have legal public access rights under laws like the ADA, therapy animals do not have the same access privileges and are only allowed in places where they’re invited or permitted as part of therapeutic programs.